Commercial Property Trust Accounting & Property Management Assistance Experts

Partnering with RealTrust for our outsourced trust accounting and administration support has truly transformed our business operations.Their expertise has led to remarkable improvements in efficiency, productivity, and profitability, with noticeable gains in our margins.The Australian-based team, along with their offshore counterparts, are consummate professionals and leaders in their field. They integrate seamlessly with our team, ensuring clear communication and alignment on every initiative. Their collaborative approach to process improvement ensures that best practices are not only met but continually refined.RealTrust has become more than just an invaluable extension of our team—they are now an integral part of it. We highly recommend their services to any organisation seeking reliable, expert trust accounting and administration support.

As a Commercial Real Estate Agency, we always strive to look for efficiencies in business operations that also correlate to a genuine benefit in our client experience. We searched and considered various organisations so we could have the right partnership.Initially, there was hesitancy about utilising the services of a group such as Real Trust to handle our Trust Account procedures because they are not on-site at our office. This preconception was dispelled and we found the Real Trust Team quickly aligned to our workflow procedures. More importantly, there was a professional synergy created by the Aston Team and Real Trust Team – essentially, they became an extension of us.The true test is when issues arise, which inevitably do in any business, and there is always a concerted effort to resolve quickly and learn from the experience.We appreciate our 5-year journey so far and we can only look forward to many more years of a constructive and fruitful relationship that will deliver benefits to not only the Aston Team, but in particular, our Clients.

Agora Property Group has been a client of RealTrust since 2021.Their expertise and exceptional customer service have greatly enhanced our property management department, assisting Agora Property Group in delivering a high-quality management service to all of our valued clients.We highly recommend RealTrust to any commercial real estate business seeking a dedicated team that provides excellent outsourced services in both trust accounting and property management assistance.

We have been utilising the services of Real Trust for our staffing needs since 2021, and we are extremely pleased with the results. Currently, we have three staff members employed through Real Trust Services, and the process has been seamless.The team at Real Trust has consistently demonstrated professionalism, attention to detail, and a deep understanding of our specific requirements. Their commitment to providing quality candidates has made a significant positive impact on our operations.We look forward to continuing this successful partnership.

I have had the pleasure of working with Janeth and I can confidently say she has been an invaluable asset to our team. She demonstrated an exceptional level of trust accounting knowledge, accuracy, and attention to detail in every aspect of her work. Whether handling routine trust accounting tasks or navigating complex EOM accrual accounting and year-end reconciliation, Janeth always delivers with precision and timeliness.Beyond her technical skills, Janeth is also a team player who consistently goes above and beyond to ensure all related party’s feedback are being attended on a timely basis.

We joined RealTrust in early 2024 mainly due to their relationship with our Commercial software Cirrus8. We also operate Propertyme for our Residential portfolio and Toni and her team were extremely accommodating and made the whole process of outsourcing our trust management seamless.The RealTrust team members that have been appointed to look after us have been excellent to deal with and built the confidence we needed to feel good about this whole process. We cannot recommend Toni and her team enough.